GEFYRA S.A. main aim is offering direct and comprehensive services to its users, thus ensuring a comfortable and safe crossing of the Strait.
Within this framework, our company offers to the Bridge users the following services:
- Road Safety patrols are constantly traveling all along the Bridge 24 hours a day, 7 days a week to promptly offer their full assistance in case of vehicle breakdown or other emergency faced by the passengers;
- Customer Service call center by calling (+30) 26340 39010 and (+30) 26340 39011. Our call center will provide to all Bridge users information is available to the Bridge users for any information or issue relevant to the operation of the Bridge and the services provided, as well as to receive their requests and remarks.
- Emergency (SOS) Phones (orange) can be found at all Bridge pylons. The user can communicate directly with the Traffic Management Center in case of vehicle breakdown or any other emergency.
- Motorway Traffic Management Center equipped with integrated visual and electronic surveillance systems and systems to manage the traffic on the Bridge. The Center operates 24 hours a day, 7 days a week and timely and effectively manages all incidents that may occur, while it ensures the safe and smooth vehicles traffic on the Bridge;
- Free roadside assistance service to immobilized vehicles. In case your vehicle is immobilized on the Bridge, a tow car sent by our roadside assistance will carry it free of charge to a safe place outside the Bridge, ensuring the safety of the passengers, the vehicle and the passing users.
- Rest area services – on the East parking space, users may find public toilets (wheelchair accessibility / baby changing facilities), ATM, vending machine with snacks and free wi-fi access.
- Free public parking in both directions (East and West), just before the toll plaza
- Electric vehicle chargers, for simultaneous charging of 2 vehicles, in both parking areas (East and West), from BLINK. For more information on charging electric vehicles, visit the provider's website (https://blinkcharging.gr/)
